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DIESEL CARE...THE PREMIER DIESEL SERVICE COMPANY SERVING MEMPHIS AND THE SOUTHEAST.Diesel Care and Performance Inc Toll Free 1-800-961-9290For questions orinquirires you cancontactme at901-380-9290.For help with our products, find us on the web at http://www.dieselcare.us/helpfiles.html.This is a service purchase. You are buying our rebuilding services for yourVW injectors fitted to most early model IDI applications, like the one listed in the picture. Note, this is not for the late model 1.9 TDI injectors How does it work? Once you use the buy it now option, you will recieve an email with a label to send your injectors into us, frieght prepaid. We will rebuild your injectors and returnthem to you. This process generally takes 1-3 business days. This is a full rebuild that includes newnozzle, heat shield and body refinishing. These are the items that fail the most on these injectors. What if I need injectors faster than this? Please contact us and we will work with you any way we can to get injectors to you faster.These itemswill be returnedfully rebuilt with the latest updates and set to factory new specifications. Injectors are covered by a twelve month warranty. These are top quality injectors and are some of the best pricing on the market. We are proud to be a member of the Assocation of Diesel Specialist. WarrantyDO NOT INSTALL OUR PRODUCTS UNTILYOU HAVE READ AND AGREED TO ALL WARRANTY TERMS.FAQ's about Warranty...I want to use my own mechanic to install your product, is this ok? Diesel Care is typically a wholesale company, meaning that we primarily sell to resale shops. As such, our pricing and warranty policies are built around this type of "business to business" transaction. While we cannot dictate to our customers whom they use to install, we encourage you as a customer to use only certified diesel repair shops to perform repairs. Any issues relative to installation are directly the responsibility of the purchaser and are not covered under our warranty policy. How long do I have to file a warranty claim? We need to be notified immediately of any potential failure of our products. We cannot be responsible for any warranty of products where prior notification was not given.I've had the product installed and the mechanic says it' still not right and wants to charge me to install another unit, what do I do? Diesel Care has always maintained a "hassle free" warranty, meaning we, under most conditions will send out a replacement part at the customers request, without having the opportunity to examine for old unit in question. Many of these units are returned with no fault found, and are the result of incorrect installation or miss diagnosis. We make it a policy to make every attempt to satisfy our obligations to our customers, but we do not offer any reimbursement of removal/reinstallation of pumps purchased under a wholesale basis, unless otherwise approved in advance, and with certain conditions and limitations applying. We encourage each consumer to discuss these issues with your installer prior to purchase of our products.DIESEL CARE AND PERFORMANCE INC.LIMITED WARRANTY POLICYDiesel Care and Performance Inc., hereafter mentioned as DCP, issues thefollowing warranty on all DCP product. This warranty is extended to theoriginal purchaser of the product only, unless approved of in writing by DCP.Our product is warranted to be free from defects in material or workmanshipunder normal use and service, for a period of (1) one year from the originalpurchase date. The obligation of DCP under this warranty is limited to therepair or replacement of the defective unit. Repair or replacement of the unitshall be at the sole discretion of DCP. The defective unit must be returnedwithin 30 days of the failure date to be considered for warranty.Any product that is not installed according to the manufacturers guidelines is not covered under any warranty by DCP.This limited warranty is in lieu of all other warranties, either expressed orimplied. All obligations or liabilities of DCP are expressly disclaimed, includingclaims for R & R expenses, liability of consequential damages, down time, lossof revenue, or any other inconvenience cost.Our product is intended to be installed by the purchaser of DCP product. Any damage or defect caused by a third party installer is the sole responsibility of the original purchaser of the product. In addition, DCP is not responsible for any R & R expenses, liability of consequential damages, down time, loss of revenue, or any other inconvenience cost relative to third party installers of our product.DCP assumes no liability or responsibility for pump failure that are the result of the use of fuels and/or additives not approved by the original manufacturer of the engine and/or vehicle.This warranty does not apply to any part or unit that has been altered orrepaired by anyone other than DCP. Nor, to any product which has beensubject to misuse, abuse, neglect, accident, improper installation, or damagefrom foreign material such as water or dirt. This warranty will only be honoredat the facilities of DCP.